Recover parts warranties
Match removal records, repair orders, and terms, then prepare the claim for approval.
Airlines
Recover the journey. Coordinate everything behind it.
Monarch puts AI to work across passenger, maintenance, and operational systems. Agents gather the context, coordinate the next steps, and complete approved actions across the applications your teams use every day.
Example workflow
A complete plan for an overnight disruption.
Rebooking is one part of the job. Bring accommodation, transport, and passenger communication into the same workflow.
The request
“Arrange overnight assistance for this disrupted journey.”
Establish the need
Retrieve the revised itinerary, passenger requirements, and assistance eligibility.
Coordinate the options
Check hotel availability and transport against the airline's policy.
Confirm the arrangements
Complete the approved bookings and verify supplier confirmations.
Close the loop
Send the itinerary and assistance details, then update the passenger case.
The result
The passenger receives confirmed arrangements, with policy exceptions routed to your team.
Connected systems
- Reservations
- Hotel suppliers
- Ground transport
- Passenger service
Across the business
From passenger service to maintenance.
Resolve baggage cases
Join tracing, journey, and customer records to coordinate the next service action.
Coordinate supplier follow-up
Track parts, invoices, and commitments across maintenance, procurement, and supplier portals.
People in the loop
People handle the exception.
Monarch coordinates the systems, suppliers, and approved actions. Operational teams step in where policy, safety, or passenger care needs human judgment.
Why Monarch
Use AI across the systems you already have.
Reach beyond public APIs
Discover and verify operations inside legacy and internal applications, using the access your connected accounts already have.
Complete work across teams
Give people shared workflows or personal agents that can take action across the systems behind a business process.
Keep workflows working
Self-healing access repairs and re-verifies affected operations when applications change, reducing the connector maintenance your engineers carry.
Enterprise controls, built in.
Keep operational authority with your people. Set permissions and approval gates around each workflow, with actions and confirmations recorded for review.
- Access
- Your roles and permissions
- Deployment
- Hosted or customer-cloud options
- Models
- Your approved models
Further reading
Practical guides
Put AI to work across your airline.
Bring us a passenger-service, maintenance, or commercial workflow. We'll show you how Monarch coordinates the work across your systems.
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